American University
Washington, D.C. Bachelors of Arts Print Journalism | Magne Cum Laude Dean’s Scholarship
I’m a design problem-solver, business strategist, digitally-focused marketer, and lover of all that provides functional beauty. I leverage human-centered design principles with nearly everything I create. Those values drive the customer discovery process I use for software products, my design facilitation during problem-solving workshops, and the organizational and marketing strategies that I craft. Contact me if you’re interested in connecting to exchange ideas or in need of a creative extra hand for your next project. I love a new challenge.
Develop budgets, design organizational process, and lead customer acquisition for software development projects | Lead strategy, recruitment, and instruction for health technology accelerator program at Johns Hopkins Medicine | Manage interface design sessions and customer discovery at project kick off and during new project phases | Organize and facilitate design thinking sessions for software developers, emergency department, medical students | Create and implement marketing strategy for branding, website, collateral, social media, and products |
Manage, write, and run events for an award-winning community blog about the Canton, Baltimore community
Led design and media vendors to launch brand, promotional videos, and website elements | Managed public relations strategy, which garnered coverage from Fast Company, Fox News, and BBC | Achieved $15,000 in funding for 45-day Indiegogo campaign as lead content creator and promoter
Provided digital media advice for issue advocates, national service leaders, and federal agencies including HHS | Designed and led three-day delivery of virtual conference for 1500+ Senior Corps leaders | Facilitated and designed sessions for two Social Innovation Fund national conventions
Mentored and trained 30 Campus Kitchen programs in public relations, fundraising, and digital media strategy | Planned, wrote and distributed monthly e-newsletter updates for over 2000 individuals | Created original content for blog posts, Facebook, Twitter, LinkedIn, Flickr, YouTube, and Ning private networks
Collaborated with designers to overhaul website, re-write content, and re-construct navigation | Crafted original website, social media, and e-news content, covering services for critically ill children
Wrote eight published articles profiling people, food, and home improvement | Drafted 36 blog posts posted to Washingtonian.com about food and events | Worked with team of interns to fact-check the magazine
Washington, D.C. Bachelors of Arts Print Journalism | Magne Cum Laude Dean’s Scholarship
Baltimore, MD Masters of Business Administration Design Leadership
Baltimore, MD Masters of Art Design Leadership
Email: jtouton@gmail.com