ABOUT ME

I’m a design problem-solver, business strategist, digitally-focused marketer, and lover of all that provides functional beauty. I leverage human-centered design principles with nearly everything I create. Those values drive the customer discovery process I use for software products, my design facilitation during problem-solving workshops, and the organizational and marketing strategies that I craft. Contact me if you’re interested in connecting to exchange ideas or in need of a creative extra hand for your next project. I love a new challenge.

SKILLS
Design Research
Program Management
Writing
Marketing Management
Design Facilitation

EXPERIENCE

Johns Hopkins Medicine Technology Innovation Center - Business Development Manager

2014 - NOW

Develop budgets, design organizational process, and lead customer acquisition for software development projects | Lead strategy, recruitment, and instruction for health technology accelerator program at Johns Hopkins Medicine | Manage interface design sessions and customer discovery at project kick off and during new project phases | Organize and facilitate design thinking sessions for software developers, emergency department, medical students | Create and implement marketing strategy for branding, website, collateral, social media, and products |

Co-Founder and Blogger - StayClassyCanton.com

2012 - NOW

Manage, write, and run events for an award-winning community blog about the Canton, Baltimore community

Vice President of Media - Quantified Care

2014

Led design and media vendors to launch brand, promotional videos, and website elements | Managed public relations strategy, which garnered coverage from Fast Company, Fox News, and BBC | Achieved $15,000 in funding for 45-day Indiegogo campaign as lead content creator and promoter

Campaign Consultation - Project Specialist

2011-2013

Provided digital media advice for issue advocates, national service leaders, and federal agencies including HHS | Designed and led three-day delivery of virtual conference for 1500+ Senior Corps leaders | Facilitated and designed sessions for two Social Innovation Fund national conventions

The Campus Kitchens Project (DC Central Kitchen) - Social Media Coordinator

2009-2011

Mentored and trained 30 Campus Kitchen programs in public relations, fundraising, and digital media strategy | Planned, wrote and distributed monthly e-newsletter updates for over 2000 individuals | Created original content for blog posts, Facebook, Twitter, LinkedIn, Flickr, YouTube, and Ning private networks

Believe In Tomorrow National Children's Foundation - Communications Associate

2008-2009

Collaborated with designers to overhaul website, re-write content, and re-construct navigation | Crafted original website, social media, and e-news content, covering services for critically ill children

Washingtonian Magazine - Editorial Intern

2008

Wrote eight published articles profiling people, food, and home improvement | Drafted 36 blog posts posted to Washingtonian.com about food and events | Worked with team of interns to fact-check the magazine

EDUCATION

2004 - 2008

American University

Washington, D.C. Bachelors of Arts Print Journalism | Magne Cum Laude Dean’s Scholarship

2013-2015

Johns Hopkins Carey Business School

Baltimore, MD Masters of Business Administration Design Leadership

2013-2015

MARYLAND INSTITUTE COLLEGE OF ART

Baltimore, MD Masters of Art Design Leadership

SELECTED WORK

HOW CAN I HELP?

Email: jtouton@gmail.com

HOW CAN I HELP?